# New Britain Refurbishment Services | Gagnon

URL: https://www.gagnonpainting.com/ct-new-britain-restoration-services

Last updated: 2026-09-09T22:39:59.286Z

> Surface refurbishment in New Britain, CT — water stains, smoke damage, plaster and textured ceilings. Independent of insurers. Call 860-793-2200.

## Surface Refurbishment Services in New Britain, CT

Gagnon Painting & Decorating has been maintaining painted surfaces for over 40 years. Our refurbishment work addresses what repainting cannot hide: water stains, smoke damage, water-damaged drywall, and textured ceilings that have cracked or failed.

No one at Gagnon Painting & Decorating LLC is affiliated with any insurance company. We work directly for you, not the insurer, and our recommendations are independent because of it.

## Why does damaged plaster turn up so often in New Britain?

Because of when this city was built. Of New Britain's 32,065 units, 26,580 — 82.9% — were built in 1979 or earlier, and 9,533 predate 1940. Pre-war construction means lath and plaster rather than drywall, and plaster does not fail the way drywall does. It cracks along the lath lines, it separates from the lath in sheets once it has been wet, and paint applied over it telegraphs every one of those faults straight back through the new finish.

The tenure pattern compounds it. Only 45.1% of New Britain's housing is owner-occupied, and 21.5% sits in two-to-four unit buildings, so a leak in an upper unit routinely becomes a ceiling problem in a lower one — for an occupant who did not cause it and cannot commission the repair.

We maintain painted surfaces per PDCA standard. Where a surface genuinely needs replacing rather than refurbishing, we will say so rather than sell a finish that will not hold.

Housing figures: U.S. Census Bureau, American Community Survey 2020-2024 five-year estimates.

## New Britain refurbishment questions

## Damaged surfaces in New Britain?

Call for a free estimate and a written summary quote on your first visit.